PROCESSING TIMES

Orders are processed Monday through to Saturday and are shipped within 48 hours of placement (except Sunday's). This does not apply to pre-order items, custom or hand made goods therefore please allow 15 working days for such items. 

PRE-ORDER ITEMS

All pre-order items require up to 15 working days processing time prior to shipment regardless of the shipping method chosen during checkout. Please ensure to check product details prior to placement of your order to avoid disappointment.

RETURNS

All of the items featured on mimode.co can be returned within 14 days of receipt. The right to return only applies to non-faulty items that are in their original condition and packaging, have not been worn, altered or washed.

All custom and hand made items are non-refundable unless damaged upon delivery.​

 

Sale items are also non refundable.

Our return address can be requested via email: info@mimode.co.uk

REFUNDS

If you are sending an item back to us please make sure you obtain your proof of delivery. Once we have received your item, your refund will be processed within 7-10 working days. Once we have processed your refund, you will receive a confirmation email. If you have any further questions in regards to your refund please get in touch.

DELIVERY & TRACKING

All mimode.co orders are sent via tracked delivery. An email containing tracking information will be sent to you upon the dispatch of the goods.

Please note: each shipping method still contains processing time which can vary depending on the individual product therefore please check the product details before placing your order.

Worldwide shipping available.